Account hasn't merged on apex
So I've played apex since launch, took a break to play on Xbox with my brother then went back to ps4. Stopped playing for awhile then started up again and then I got a gaming laptops so moved over t...
Forum Discussion
@shalikas100 This is exactly what happened to me as well. I didn’t receive my lifeline heirloom as well as other cosmetics and battlepass rewards from seasons 0-4 on Xbox. My PC account is my main and is what I’ve been playing on ever since. This matter is just wild
@shalikas100 & @ @ItsxXCrankXx
The prompt for cross progression shows up in the main menu before logging into the lobby on Apex Legends. What you saw was the announcement based off the game. It's actually like a message board they in the game so do not be fooled. I was fooled was as well when I was waiting for my accounts to merge. But eventually, you will get the notification to merge your accounts.
Make sure that all your platform accounts are linked under the same EA Account and not unlinked from any other EA Profile to your main account.
@Freesmoke77
Did you unlink any of your platform account from another EA Account?
Did you receive the prompt in the main menu?
The prompt for cross progression shows up in the main menu before logging into the lobby on Apex Legends. What you saw was the announcement based off the game. It's actually like a message board they in the game so do not be fooled. I was fooled was as well when I was waiting for my accounts to merge. But eventually, you will get the notification to merge your accounts.
Make sure that all your platform accounts are linked under the same EA Account and not unlinked from any other EA Profile to your main account.
@Freesmoke77
Did you unlink any of your platform account from another EA Account?
Did you receive the prompt in the main menu?
@TheRedLion93 I got the notification yesterday about saying it was here and I already had my ea hooked up with my ps4 and apparently steam but I still not have gotten anything transferred to my pc. I think everything I had got transferred to console, which I’m updating on my ps4 currently to check but I’ve kept checking and nothing has shown up not even my coins and etc.
all it said was cross progression is here then it said wait a moment and once I was in the in game screen nothing showed besides what I had on pc
@TheRedLion93 did not know if my reply went through but yes I did get the prompt and I had my accounts linked and everything
my xbox account was linked to random ea account but i unlinked it and linked it with my main ea acc. will my xbox account merge with my ea account or the one i unlinked it from?
- @shalikas100
Unfortunately, no it will not take into affect.
Due to having 2 separate EA Accounts and not having the platform accounts under the same main EA Account beforehand, cross progression will not work.
Unlinking any platform accounts from an EA Profile could result to progression loss. Did you previously have any progress coming from your Xbox Account?So I checked my console account and progression and it transfered the pc level and skins to console but my console level was higher so that means I lost every skin and heirloom and from my console account :/
not sure if it's gonna take awhile for everything to show up but it might just be that
@TheRedLion93 the prompt I got, was the one ,before I loaded into the lobby. Not the one in the News tab in the lobby. It said that cross progression is here for me, then it loaded for a few seconds, sent me to the lobby ,but there wasn't any Cross-Progression happening...
- @ItsxXCrankXx & @BEWAREYOCHEEKS
In this case, the Dev Team are definitely looking into this issue most users are having including you guys.
https://answers.ea.com/t5/Cross-Progression/Issues-after-Cross-Progression-is-activated-on-your-account/td-p/13159674/jump-to/first-unread-messageLets hope they can find a fix for it soon and I can get my bloodhound heirloom and my skins back 🙌
Featured Places
Apex Legends Technical Issues
Having issues with Apex Legends? Join here to find help with connectivity, performance issues, crashes and more.Community Highlights
- EA_Blueberry7 years ago
Community Manager
