Forum Discussion

2 years ago

Account Linking

stopped playing apex about 2 years ago and i had my twitch linked was collecting drops no issue i just reinstalled the game and have been collecting the drops no issues but when i launched it for the...

Asmodeus566

Hero+

2 years ago

@Flashdog777

If you believe you have been hacked take appropriate measures to secure your account and associated E-mail account https://help.ea.com/en-gb/help/account/secure-hacked-ea-account/

Flashdog777

2 years ago

Ok so that doesnt answer anything if someone hacked me and used my twitch prime connection does that mean i can never link my twitch because i got hacked?

Asmodeus566
Hero+
2 years ago
@Flashdog777

Have you recovered your account?

Have you contacted EA help or spoken to an EA Advisor via chat about this?
- Flashdog777
  2 years ago
  Yes ive recovered my account but i still cant set my twitch prime to my ea account because the hacker put theres on it i removed it and cant put mine
  - Asmodeus566
    Hero+
    2 years ago
    @Flashdog777
    
    I would suggest contacting an EA advisor via EA help and connecting with them via Chat.
    
    Hopefully they will be able to help you out.
    
    I do not know a whole lot about linking accounts myself as I have only ever had one account and only play from one piece of hardware.
    
    Here is a link to EA Help: https://help.ea.com/help/faq/using-ea-help
    
    Best of Luck.