Forum Discussion

verrtic's avatar
verrtic
4 years ago
Solved

Account permanently banned for swearing

Hi everyone, a couple of days ago I've been permanently banned for my "toxic behavior". Basically I had two warnings before for using the swear words and ok, I never did it again. Last time I played...
  • EA_Darko's avatar
    EA_Darko
    4 years ago

    Hey all, you will need to speak to our Terms of Service team.

    The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

    1. Click Contact us at the top of any page on EA Help.
    2. Select the game that your account was banned or suspended from. If it’s on your whole EA Account, choose Origin.
    3. Choose your platform.
    4. Select Manage my account, then Banned or suspended account.
    5. Fill out any other details below.
      • For example, if you picked Origin, it might ask you if you are accessing the game through an Origin Access membership.
    6. Click Select contact option.
    7. Sign in to your account that has the ban or suspension, if you aren’t already.

    Darko

     

Darktemplar181's avatar
Darktemplar181
4 years ago
@Verrtic Me too, people get offended to easily and for EA is more important "non toxic behaviour" ratyher than better servers, better players and that stuff, i got banned for a word that in my language is not bad but they still ban me.
EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
4 years ago

Hey all, you will need to speak to our Terms of Service team.

The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

  1. Click Contact us at the top of any page on EA Help.
  2. Select the game that your account was banned or suspended from. If it’s on your whole EA Account, choose Origin.
  3. Choose your platform.
  4. Select Manage my account, then Banned or suspended account.
  5. Fill out any other details below.
    • For example, if you picked Origin, it might ask you if you are accessing the game through an Origin Access membership.
  6. Click Select contact option.
  7. Sign in to your account that has the ban or suspension, if you aren’t already.

Darko

 

  • Darktemplar181's avatar
    Darktemplar181
    4 years ago

    Maybe u are not reading well. I already do that but u DON'T READ REASON, THATS WHAT I AM COMPLAINING. You are not hearing people, it is like u are only robots with premade asnwers.

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