Forum Discussion

5 years ago

Account Recovery Unsuccessful

I signed up to my EA account years ago with an email address that I no longer have access to. I cannot play any EA games, nor can I purchase any new EA games to play because my account is now "inval...

LittleUmtebwe

5 years ago

I have done numerous forms.

In the last one, I provided:

My driving license
All the dates of purchase for the last games I purchase from EA and how much I paid.
The product codes of the games from the game file info.
My console information (console ID, XBL ID).
My BFV in game stats (KD ratio, Time played etc)
Screenshots of my Gamertag and console IP address.

Someone on chat even said that they believe that I would be able to recover my account, which gave me false hope.

Everything but the kitchen sink.

I give up, I am starting a new Gamertag soon.

Thanks for your reply but EA are a bunch of dossers. Part of me never wants to put money into one of their games ever again, but I love the franchises like battlefield etc.

My new Gamertag that I have set up is: GOD HATES EA.

darkeststatue

5 years ago

Oh, and proof of purchase isn't valid if it isn't displayed exactly as outlined in the link in my first reply. Just make it look like the example images for your platform