Forum Discussion

2 years ago

Solved

Account recovery

So i had unlinked my xbox account from its orginal ea account and linked it to a new one i had made i didnt really care about losing progress since i switched from console to pc i then heard that ea...

cross-progression

EA_Aljo
2 years ago
Hi there, @CuppaTKV

Unfortunately, we're not able to help with account recovery over Answers HQ. You'll need to continue working on this with an advisor. As they said though, they can't help without knowing the email address for the account. The best I can advise is to look at other accounts you may have set up with the same email. You could try looking through your saved passwords to see if an old email is listed that could have been tied to this account.

EA_Aljo

Community Manager

2 years ago

Hi there, @CuppaTKV

Unfortunately, we're not able to help with account recovery over Answers HQ. You'll need to continue working on this with an advisor. As they said though, they can't help without knowing the email address for the account. The best I can advise is to look at other accounts you may have set up with the same email. You could try looking through your saved passwords to see if an old email is listed that could have been tied to this account.