Account reset in Apex Legends

I have not played apex legends in a while and i re downloaded it only to find i had nothing on my account, so I remembered i had a different account which i could log onto, only to find there was nothing on that one either. I would like to know how to fix this problem as i had previously spent money on the game.

The usernames to the accounts are:

-Bertie-iwnl-

Bxrtie