Forum Discussion

4 years ago

Solved

account was banned for a week but not unbanned after a week

Okay I am really confused because I was banned for a week ( which was totally my fault ) but after this week expired. I am still banned when I log into apex through Steam it says I need an EA account...

EA_Aljo
4 years ago
Hello, @Kawioo

It looks like the ban started 7 days ago, but you'll most likely need to wait until the 8th day before access is restored. If you don't have it back tomorrow, try submitting another dispute here.

shottasensei

4 years ago

Hi I was recently banned for a week too and today is the final day and the time I was supposed to be able to play again is gone. Were you ever unbanned? I'm trying to figure out whether or not I should give up.

EA_Aljo

Community Manager

4 years ago

Hi there, @shottasensei

Please try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. You can also go to facebook.com/eahelphub to get in touch with support. They'll look into this for you. Thanks!