2 years ago
all my progress gone from playstation to xbox transfer and can’t unlink accounts
please help
Hey @samz080,
Progress is stored on the EA account level, not on individual platforms like PlayStation, Xbox, Steam, etc. This means if you link your platform to a different EA account, you'll lose access to that progress. It looks like you may have done just that and removed both your PlayStation and Xbox accounts from a different EA account.
We have some additional information about this particular situation in our blog and guides below, but if you have any issues re-linking your accounts please reach back out to support so they can help get your platform accounts back to their original EA accounts.