New AMD driver release doesn't affect my problem. Also nothing with new patch of Apex which came yesterday.My AIDA/WattMan sensors stop responding and freezes when im playing Apex Legends. After few minutes my whole pc/game freezes too. I see my mouse cursor and could move it but cant do more things. I just hold my "power" pc button to force shutdown it.i7 - 4770k @4,25 (tried stock settings too, @3,5)Asus z 87-k16gb DDR3 @1600rx 5700XTPSU Zalman 700wtWhat i have done (nothing helped so far):1) Installed fresh windows2) Reinstalled new and old driver several times (like 8-10 times already) with DDU or manual or safemode DDU3) Undervolted (auto and manual)4) Boosted (auto and manual)5) Installed with amd settings/ without amd settings, auto-detect or exact driver6) Tried to switch on/off sync's, VSR, Overlay7) Reconnected my GPU from different PSU lines8) Updated BIOS to latest versionAlso i tried to stress test my system with AIDA, and it easily passed with no issues11mins of stress test (today with new driver and minimum undervolt/cooling modded):graphic core voltage: 1,062vgraphic mem voltage: 0,850vSoC: 0,850vTemp: 70-72CHotspot: 87-89CMaximum RPM: 2750 (55%) - little bit noisy but still usableMaximum power: 162WT (was 203 before driver update, pretty strange)After that test i came to play Apex Legends and i got a blackscreen like in 5 minutesAlso i changed rx 5700 XT to my old GTX 960 and it works like a charm with not a single issue, but lower graphics of course

Hi, I got the same problem and I have done all thinkable test with all programs and with all stresstest my computer run smooth BUT start Apex it is then my PC start to * up totaly.Sometimes I can play for 1-3 H without problem then suddenly game freeze, se mouse then need to do a hard reset of pc (Power button), then start computer agian and suddenly the PC just randomly freeze and need to same agian. Or just the screen get black and need to restart manualy agian. Reinstalled Windows from home to Pro and even there got EVEN MORE Problem. Using new setup and for now evrything on default settings and still get problems...will try to change to an old graficcard and se if that helps or IF it is just the new AMD card that sucks or if it something that is messed up :FAMD RX 5700 XTRyzen 3700XGigabyte Aurus 570xGSkill 16GB 3600 Mhz

I have this problem too 😠My computer:CPU: Ryzen 9 3900XGPU: Radeon RX 5700 XTMB : ROG Strix X570-F GamingEspecially when I was streaming the game, almost 5 min game will be cashed.

I have this problem too CPU: Ryzen 7 3700xGPU: Radeon RX 5700 XTMB : Gigabyte X570 Gaming XEspecially when I was streaming the game on OBS, almost 10 min game will be cashed.

Hello EA is there going to be a FIX for AMD USERS ?????????????? what the HELL we are all struggling with this driver ISSUE

Exact same problem, instead i have the 5700 which is the exact same card essentially but the XT is better binned and overclocked. Please someone at EA take notice, its super frustrating when the game crashes every 30-60 mins.

AMD RX 5700 XT crashes | EA Forums

22 Replies

Zlesk
6 years ago
Hi, I got the same problem and I have done all thinkable test with all programs and with all stresstest my computer run smooth BUT start Apex it is then my PC start to * up totaly.

Sometimes I can play for 1-3 H without problem then suddenly game freeze, se mouse then need to do a hard reset of pc (Power button), then start computer agian and suddenly the PC just randomly freeze and need to same agian. Or just the screen get black and need to restart manualy agian. Reinstalled Windows from home to Pro and even there got EVEN MORE Problem.

Using new setup and for now evrything on default settings and still get problems...will try to change to an old graficcard and se if that helps or IF it is just the new AMD card that sucks or if it something that is messed up :F
AMD RX 5700 XT
Ryzen 3700X
Gigabyte Aurus 570x
GSkill 16GB 3600 Mhz
EverlastingJoji
6 years ago
I have this problem too 😠
My computer:
CPU: Ryzen 9 3900X
GPU: Radeon RX 5700 XT
MB : ROG Strix X570-F Gaming
Especially when I was streaming the game, almost 5 min game will be cashed.
Aka_Chiida
6 years ago
I have this problem too
CPU: Ryzen 7 3700x
GPU: Radeon RX 5700 XT
MB : Gigabyte X570 Gaming X
Especially when I was streaming the game on OBS, almost 10 min game will be cashed.
BTCexpert
6 years ago
Hello EA is there going to be a FIX for AMD USERS ?????????????? what the HELL we are all struggling with this driver ISSUE
OverlordAU
6 years ago
Exact same problem, instead i have the 5700 which is the exact same card essentially but the XT is better binned and overclocked. Please someone at EA take notice, its super frustrating when the game crashes every 30-60 mins.
HeartBtz
6 years ago
it's not EA, it's AMD drivers, because it can affect all games, and all applications, if the gpu is solicited
i have the same.
x570 MSI Gaming Edge,
R7 3700x
rx 5700xt
M1zu_o1
6 years ago
I have the same problems too. After playing 1 or a few games, the game would just freeze my pc and it would play the sound of the game over and over again until i press the power button. Also, ive noticed that whenever i open up youtube while playing apex, the video would start glitching right before apex is about to freeze. Same with task manager and discord.
My system is a ryzen 5 3600x and rx 5700 with 16gb ram
Ive had no problems with any other games its just apex
Graenky
6 years ago
Accurate description of the issue. I have identical probelems which seem to only be limited to Apex in my case. The other game I happen to play (BF5) works without issues. Especially about the part about other apps starting to glitch on a second monitor before the crash is spot on to what I experience.
My setup:
i7-4770k
RX 5700 XT
16GB RAM
Windows 10 with latest patches and latest Radeon software & drivers 19.7.3
HeartBtz
6 years ago
@HeartBtz I could see that the problem arose when there was a game, as well as another application (google chrome, Mozilla Firefox, discord, etc ...) and that the problem started when there was a window in the background on the desk, and that there was no problem when only the game was on.
cordially
FatAndChillGame
6 years ago
Are you still having this issue on the latest drivers? I think I have found a solution.