apex Account data reset

Hello, my game account has been reset since April, the level reset has become level 1, and I can't get legendary tokens after upgrading, and the previous season pass has also become level 1,Hello, my game account has been reset since April, the level reset has become level 1, and I can't get legendary tokens after upgrading, and the previous season pass has also become level 1, and now I want to come back and continue playing, but I don't know how to recover my game data, can anyone help me, thank you。

Hello, my game account has been reset since April, the level reset has become level 1, and I can't get legendary tokens after upgrading, and the previous season pass has also become level 1, and now I want to come back and continue playing, but I don't know how to recover my game data, can anyone help me, thank you。A bug in April caused my Apex account to roll back, and now I'm playing againI kept all my gear, which was great, but apparently didn't get the Apex Pack or Legend Tokens。

@Rev1cEeeee What @EA_Illium was asking was if you had Steam linked to another EA account.

In other words, did you unlink Steam from your main EA account and then linked Steam to another EA account?

Because if you did, Steam would no longer have access to your Apex Legends progress, as the progress is tied to your EA account, not your Steam account.

@Rev1cEeeee  For EA Support cases, those can take 3-5 business days, (and sometimes a bit longer depending on the case).

Unfortunately, I'm unable to assist you with any account-related issue, (besides providing links to support articles found on help.ea and directing you to EA Support over at help.ea).

Note: The links will be in Chinese (Simplified), since it was the language your screenshots were in.