Forum Discussion

Iuse7zip's avatar
2 years ago

Apex account not getting items after linking from PC to Console

I need help, just linked my EA account with my console on Apex Legends. I have not gotten any cosmetics from my console and my pc is the main account. Currently on steam which is linked to my ea account aswell.

4 Replies

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    2 years ago

    Hey @Iuse7zip 

    To check is your Xbox and PC account connected to the same EA account?

    If so, did you unlink either from a previous EA account? 

  • Iuse7zip's avatar
    Iuse7zip
    2 years ago

    My PS account, Steam and EA accounts are all linked on my profile, they are all connected to the same one. I also have never unlinked any of my accounts before.

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    2 years ago

    Hi @Iuse7zip 

    I wanted to confirm if you are still missing console items. 

    Can you try closing out both games and relaunching on the Console to check if your items are still there? 

    If they are, close the game and launch on Steam to see if you notice any changes. 

    If not can you share a few examples of items that are missing? (please note, some items are not eligible like console specific skins)