Forum Discussion

4 years ago

Apex account reset

When I log on to apex I’ll of my characters I bought were lock but still have my badges and stats. And also I don’t have my heirloom

4 years ago

Yes

Community Manager

4 years ago

Hey @totallyodd for issues such as this you will need to speak with one of our phone or chat support advisers who will be able to advise you further.

You can contact our live support at help.ea.com.

To speak with a chat adviser:

Click on your product APEX

Then select 'PC

Manage my Account'

Finally, you can choose to begin a chat or request a call back.

Darko

Having issues with Apex Legends? Join here to find help with connectivity, performance issues, crashes and more.Latest Activity: 21 minutes ago

40,114 Posts