Apex account stolen
I haven't played Apex for a few months, but recently I was going to play Apex and found that I couldn't log in, so I changed my password and logged in again, and then I found that my Apex account had...
Forum Discussion
They didn't reply to me
EA_cuervo
Community Manager
Community ManagerIf you're contacting them via email, please try the live chat.
If you're not getting the chat option when trying to contact support, can you please try:
- Go to: https://help.ea.com/en/help-home/
- Select the game you need assistance with or EA App
- Select "I want to update my EA Account information"
- Scroll down the page to find the "Chat with us" option
If the chat doesn't show up, please try doing that while logged out. Once selecting the chat option it will ask you to log in, but you can select the option to continue without logging in.
I hope this helps!
The chat window is not showing
- EA_cuervo@Jiongjionghe please check if you have any pop-up or blockers running in your browser and temporarily disable them for the EA Help website.
I asked for help online, and netizens told me that my email address [edit: email address removed] does not support EA's customer service. I want to change my email address now, but when I try to change it, it tells me that I cannot change it. Can you help me change it?
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