Forum Discussion

3 years ago

Apex account was banned for no reason.

Apex account was banned for no reason. Both the xbox and origin versions use the same ID. After playing on Xbox and trying to play the PC version for the first time in a few years the next day, a m...

EA_Darko

Community Manager

3 years ago

You will need to speak to our Terms of Service team @muzicque.

The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

Click Contact us at the top of any page on EA Help.
Select the game that your account was banned or suspended from. If it’s on your whole EA Account, choose Origin.
Choose your platform.
Select Manage my account, then Banned or suspended account.
Fill out any other details below.
- For example, if you picked Origin, it might ask you if you are accessing the game through an Origin Access membership.
Click Select contact option.
Sign in to your account that has the ban or suspension, if you aren’t already.