apex account was hacked and banned
你好，客服经理，我是张伟，我是Apex的超级粉丝，从第0季到现在，它一直伴随着我。不幸的是，在 8 年 2023 月 4 日上午，我的帐户被登录地址为武汉的黑客入侵，我的电子邮件被替换了。当我通过客户服务检索帐户时，我发现我的顶点被禁止了。我向客户服务上诉了8次，但被拒绝了。我很生气，因为他不公平，我下载了EA账户数据，可以肯定是在<>月<>日被黑客入侵的，账户邮箱被替换了。我的登录地址是Xvzhou，这可以在帐户数据中看到。我通常的登录地址是Xvzhou。每次客服回复我，都很机械，不经调查就拒绝我，这样很伤玩家的心，请客服经理帮我解决这件事，
祝你生活愉快
[Attachments removed to protect player privacy - CM]
Hey @kotonamisuzura,
We currently support the following languages here on AHQ:
If your account was hacked, you'll need to reach out to our live support team via the following link so they can help you re-secure your account. Try to start a chat if you can as it's the fastest way to get help:
https://help.ea.com/en/contact-us/
I’ll be locking this thread, but please feel free to repost your thread in any of the above languages.Thank you for understanding.
