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fridge272727's avatar
1 year ago

apex account wiped

 Have been playing apex on and off for a few years. Account was around level 120, had a good handful of legends, legendary skins and had bought an ash skin. Uninstalled a couple days ago while freeing up space, reinstalled this morning. Everything is gone , account reset to level 1. Hadn't actually opened the game for 1+ months but was all updated. My steam and ea accounts have been linked the whole time, I've reset my pc and steam to no avail.

i also cant unlink the accounts for another 4 months??

1 Reply

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    1 year ago

    Hey @fridge272727 

    It seems that your account progress was reset because you unlinked your platform account from your EA profile. To reset account progress like this, you must unlink your platform account from your EA profile, and there is a warning that you must accept when making these changes. We have explained this risk on our website.

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