Hey @Drew90909 if the code you received is shorter than it should be then the best thing to do is to return to the retailer and see what they recommend.
Darko
Community ManagerHey @TheSavagesDoges have you ensured that the code is for your platform of choice, could it be that the code if for console rather than PC for example.
Darko
I am having the same problem i bought an apex coin gift card for my Xbox from a store and when I scratched it it came up with a pin
Community ManagerHey @re_aimz7759 you will need to return to the store from where you purchased the card and speak with them.
Darko
I tried but they don’t refund gift cards
Community ManagerHey @re_aimz7759 we are not able to assist with purchases such as this, you will need to speak with the retailer to see what they can do
Darko
Community Manager
