Apex coins missing from my account

I’m sorry you’ve been waiting for so long. Please bear with us and allow the Support team some more time to respond.

You may have seen the message “There are high wait times for EA Advisors right now.” This means the team is currently handling a higher volume of cases than usual. Thanks for your patience.

I try this no one help it been over two hour 

If the Apex Coins still haven’t appeared after 24 hours, please contact EA Support using the Contact Us button at the bottom of the EA Help page. Thanks.

Pc try both steam  and ea the coins are not there 

Hi there,

I’m sorry to hear that your Apex Coins haven’t appeared even though the purchase was charged.

On which platform did you make the purchase?

If you were playing through Steam, please also try launching Apex Legends through the EA app.

You should also check which Wallet you’re using.

If the Apex Coins still haven’t appeared after 24 hours, please contact EA Support using the Contact Us button at the bottom of the EA Help page. Thanks.

I have the same issue 

I just brought apex coin and i didn't get it..I restarted the game and the money went out of my card. Can someone fix this so I can get my apex coin