Forum Discussion

sapperesco53's avatar
sapperesco53
7 years ago
Solved

Apex coins purchased on Xbox 1

I purchased coins thru the game on xbox1. It’s been three hours and I have not received anything. I called Xbox support and they verified the purchase was made and told me to call EA. I called them a...
  • Zeelmaekers's avatar
    Zeelmaekers
    7 years ago

    Hey!

    EA will always make sure that you will receive the content/coins you purchased for Apex Legends.

    It might take a little bit of time for the purchase to register to the account.

    Double-check your purchase history too to ensure the transaction shows as completed.


    If it isn't added to your account, i recommend contacting a EA advisor.
    Click here to contact a EA Advisor

    The live support will make sure you will receive the content / coins you have purchased.

    Zeelmaekers

Zeelmaekers's avatar
Zeelmaekers
Hero+
7 years ago

Hey!

EA will always make sure that you will receive the content/coins you purchased for Apex Legends.

It might take a little bit of time for the purchase to register to the account.

Double-check your purchase history too to ensure the transaction shows as completed.


If it isn't added to your account, i recommend contacting a EA advisor.
Click here to contact a EA Advisor

The live support will make sure you will receive the content / coins you have purchased.

Zeelmaekers

  • Joshafire's avatar
    Joshafire
    5 years ago

    Will you help my account obtain the apex coins I bought but never received? I would appreciate this, I got into it because I like the Titanfall IP and wanted to see the expanded lore and gameplay. It's not bad so I thought this season I could get all the rewards this time fro completing the Battlepass. So please I spent the money this company asked for to get the rewards I deserve. Thank you and goodbye.

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