Forum Discussion

Diadanis's avatar
Diadanis
2 years ago

Apex Coins 'Unavailable'

Hello. I am on Steam, and up until recently I used to be able to add funds to my Steam Wallet and buy apex coins in-game. With the new update (Dressed to Kill), all of that store information has been...
DDZ_Zets's avatar
DDZ_Zets
2 years ago

I've been having the same issue, this happened right after the update that introduced regional pricing. I tried to contact the support but I couldn't I just made a post here as well i hope this gets fixed asap

EA_David's avatar
EA_David
Icon for Community Admin rankCommunity Admin
2 years ago

Can I check what region your're in/your account is set to?

  • DDZ_Zets's avatar
    DDZ_Zets
    2 years ago
    @EA_David the issue is happening in most North African countries it started occurring after the regional pricing update.
  • Sandwich_max's avatar
    Sandwich_max
    2 years ago

    @EA_David Same problem here. Both of my EA and steam accounts are set to Macao SAR. The Apex Coins unavailable problem on steam occurred after the update.

    • EA_Mari's avatar
      EA_Mari
      Icon for Community Manager rankCommunity Manager
      2 years ago

      Hey guys, 

      I've got confirmation from the team that this should be now fixed. Could you please let us know if you still running into issues?

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