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lilfirefighter31's avatar
lilfirefighter31
Newcomer
6 hours ago
Solved

Apex coins

I was hacked so i went to my bank and got the money refunded now I have 20000 negative apex coins 

 

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  • EA_QueenBee's avatar
    EA_QueenBee
    6 hours ago

    Hey lilfirefighter31​,

    If you get a refund in real-world currency, an equivalent amount of Apex Coins from your Wallet gets taken. If you don’t have enough Apex Coins to cover your refund, your balance will be negative. We have more info in our article here.

    Also, just in case, I'll share with you our hacked accounts article. It has tips you can use to keep your EA account safe and secure for the future.

1 Reply

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    6 hours ago

    Hey lilfirefighter31​,

    If you get a refund in real-world currency, an equivalent amount of Apex Coins from your Wallet gets taken. If you don’t have enough Apex Coins to cover your refund, your balance will be negative. We have more info in our article here.

    Also, just in case, I'll share with you our hacked accounts article. It has tips you can use to keep your EA account safe and secure for the future.

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