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cheddarsbud123's avatar
2 years ago
Solved

Apex coins

I didn’t revive my apex coins after a few days

  • @cheddarsbud123 

    What platform do you play on?

    If you're playing on Steam and bought coins via the EA Store then you'll have to download the game on the EA App and launch it from there to receive the coins.

    If you're playing on a console platform, make sure to have bought the coins via the console store (e.c Microsoft store)

    Typically it's best to contact support if you haven't received your items after 24 hours.

    If you're still encountering the issue, I'd recommend contacting support via this link: https://help.ea.com/en/contact-us/

    Make sure to also provide proof of purchase: https://help.ea.com/en/help/account/how-to-provide-proof-of-purchase/

1 Reply

  • @cheddarsbud123 

    What platform do you play on?

    If you're playing on Steam and bought coins via the EA Store then you'll have to download the game on the EA App and launch it from there to receive the coins.

    If you're playing on a console platform, make sure to have bought the coins via the console store (e.c Microsoft store)

    Typically it's best to contact support if you haven't received your items after 24 hours.

    If you're still encountering the issue, I'd recommend contacting support via this link: https://help.ea.com/en/contact-us/

    Make sure to also provide proof of purchase: https://help.ea.com/en/help/account/how-to-provide-proof-of-purchase/

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