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Bunwiser's avatar
Bunwiser
Seasoned Newcomer
1 day ago

Apex constant crashing

Apex has been constantly crashing on my pc since Sunday November 1st, prior to that I've never had an issue with this game. I thought it might've been a graphics driver issue since those tend to be the cause in cases like this. So I did a fresh install with DDU which didn't fix the problem. Maybe windows defender was flagging Javelin as malicious software, so I made sure to make exceptions for both the javelin installer and service itself, which that too didn't help. Maybe windows itself had corrupt system files, cause since trying to diagnose what's happening with Apex, my other games have started crashing as well. Turns out my pc did have corrupt system files which were repaired in no time. I tried to boot up apex one more time thinking I'd solved the issue, but no, because now it just straight up either bluescreens my pc, or I get multiple different error codes pointing to completely different problems, and even after solving those problems, the crashing persists with my latest error code

(ERROR_INVALID_IMAGE_HASH: service start error: 577)

3 Replies

  • Bunwiser's avatar
    Bunwiser
    Seasoned Newcomer
    1 day ago

    Also when checking the event logs, the source of the crash was EA Javelin Anticheat with "Invalid argument count" being the reason. I'm not sure what that means, so I'm not even sure how to move forward from here

  • Bunwiser's avatar
    Bunwiser
    Seasoned Newcomer
    1 day ago

    One thing I'd also noticed is that after using the command DISM /Online /Cleanup-Image /RestoreHealth to repair corrupted system files, if I launch apex again after doing that, it'll crash as expected and when I check my system with sfc /scannow suddenly I have corrupted system files. This was never an issue prior to November 1st & verifying file integrity doesn't resolve it either.

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