Apex crashes friend pc

I just wanted to play with a friend but he says the game keeps making hes pc crash, he says he can log into the lobby but clicking anything will cause hes pc to crash.

its the same both on steam and on ea app.

my friend works with pcs for a living and he tried to fix this all weekend but couldnt find a solution.

"my pc is perfectly fine, no signs of issue at all. i run apex, i close apex. i cant open task manager, control panel crashes out, and if i try to reboot it locks up until i unplug it"

"when apex fails it breaks windows. literally everythign that needs network becomers unusable until reboot"

*hes drivers are updated

*no overlays

*he restarted hes router mutipul times

*Reinstalled mulitipul times

*disabled wifi and used ethernet

anyone has a solution?