Forum Discussion

2 years ago

Apex Crashes on ps5 every single game

Game crashes every time I join a lobby, I can’t be in a game for longer then 3 min without it crashing, I’ve rest my console, powered it on and off and deleted it but nothing helps, the game is unpla...

EA_QueenBee

Community Manager

2 years ago

Hey @UnitedKingsz,

Are you getting any error messages when Apex crashes for you? If so, what do they say?

UnitedKingsz
2 years ago
I get the PlayStation error code of CE-108255-1
After contacting PlayStation they have informed me that this is a “Game Issue” and to inform EA, the game is unplayable and it’s very frustrating!
- UnitedKingsz
  2 years ago
  @EA_QueenBee
  after some more digging online I have found a group of us players who seem to have this issue specifically with the legend “ASH” using her tactical and her ultimate, a lot of players are saying that if you use her with no skin and default her it fixes it, this may be a major bug with this legend.
  - EA_QueenBee
    Community Manager
    2 years ago
    @UnitedKingsz,
    
    Have you tried playing Ash with her default skin to see if that solves the issue? And if it has; what skin were you using that caused your PlayStation to crash?
    
    Also, just in case, PlayStation has an article with a number of steps that you can try to fix the error code that you're getting. Have you already tried those to see if that solves your issue?
    
    https://www.playstation.com/en-ie/support/error-codes/ps5/ce-108255-1/
- RotharianWarrio
  2 years ago
  Mine Is doing the same thing, I can load into the lobby and pick a character and all that but the moment we drop out of the ship, my game freezes and I get kicked out with this same message. I've tried everything that they said to troubleshoot, and I am still not able to actually play the game. What is more frustrating is that I am seeing other people able to play the game without me and it's so upsetting. I literally don't know what to do.