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Dez_of_BSB's avatar
Dez_of_BSB
Seasoned Newcomer
6 days ago
Solved

Lost packs when opening

Reporting a bug that resulted in 50 packs nit opening and losing 75k legend tokens. Packs remained electrified but did not open. 

  • Hey Dez_of_BSB​,

    Just to clarify, your post title says the packs were lost, but you've mentioned they did not open.

    Do you still have the packs showing for you in-game, or did they disappear after an error?

    Please note if you've upgraded packs and they disappeared after a server error, you'll still have received the contents. However, the new item notification would be missing in that case which may require checking through the various Legends and Weapons to see what new items were picked up.

    Feel free to follow this page for any updates, thanks!

1 Reply

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    6 days ago

    Hey Dez_of_BSB​,

    Just to clarify, your post title says the packs were lost, but you've mentioned they did not open.

    Do you still have the packs showing for you in-game, or did they disappear after an error?

    Please note if you've upgraded packs and they disappeared after a server error, you'll still have received the contents. However, the new item notification would be missing in that case which may require checking through the various Legends and Weapons to see what new items were picked up.

    Feel free to follow this page for any updates, thanks!

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