Apex crashes on startup after last update
Hello, I am using the Xbox Series X. When pressing A to continue after splash screen, Apex crashes, closes and then boots me back to main xbox home screen. This only started to happen on update 3...
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Oops, I only have 1 drive attached and nothing is downloading or updating
EA_Aljo
Community Manager
Community ManagerCan you try switching to a mobile hotspot to see if that works? This is just as a test and not meant to be permanent.
Hello. I tried running the xbox via wifi, (it was wired before) and unfortunately I had the same result. Apex games still closes and dump you back to main xbox screen.
- EA_Aljo
Can you try a mobile hotspot instead? I'm trying to bypass your normal connection and see if it works on a different one.
Okay I was able to set up a hotspot with my cell phone and got same problem.
- EA_Aljo
Thanks for trying that. Would you mind performing a console reset to see if that helps?
Performed a console reset and the problem still persists. Thinking it might have something to do with Video settings. Once Apex became optimized for X|S is when the problems occurred. I have a Xbox Series X - Video is set to 4k, TV: Vizio M60-C3
- EA_Aljo
Are you using the HDMI cable that your Series X came with?
Did you guys ever figure it out? I’m also having the same problem.
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