Forum Discussion
EA_Aljo
Community Manager
4 years agoCan you try a mobile hotspot instead? I'm trying to bypass your normal connection and see if it works on a different one.
4 years ago
Okay I was able to set up a hotspot with my cell phone and got same problem.
- EA_Aljo4 years ago
Community Manager
Thanks for trying that. Would you mind performing a console reset to see if that helps?
- 4 years ago
Performed a console reset and the problem still persists. Thinking it might have something to do with Video settings. Once Apex became optimized for X|S is when the problems occurred. I have a Xbox Series X - Video is set to 4k, TV: Vizio M60-C3
- EA_Aljo4 years ago
Community Manager
Are you using the HDMI cable that your Series X came with?
- slynginkane2 years agoSeasoned Newcomer
Did you guys ever figure it out? I’m also having the same problem.