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BruhNic's avatar
BruhNic
4 years ago

Apex Crashing On Launch

I've been having issues with Apex crashing either after clicking continue or even just opening the game. None of the fixes I have seen have worked. I have tried deleting and reinstalling the game multiple times, rolling back my drivers, updating my drivers, repairing the files, and changing launch options. My specs are in the DxDiag file attached, and I can't tell if there are any issues with my PC. I open the game and my entire PC shuts down and reboots. Please help.

3 Replies

  • EA_Atic's avatar
    EA_Atic
    Icon for DICE Team rankDICE Team
    4 years ago

    Hey, @BruhNic make sure that all drivers for windows are up to date, also worth reinstalling the GPU drivers for your PC.

     

    You can also try to do a clean boot to see if there any programs messing with APEX and turn off any overlay programs for example Discord or Nvidia experience.

     

    Can you add a Dxdiag so we can see what hardware and drivers you have? 

     

    Let me know if this works or not for you. 🙂

     

    /Atic

  • EA_Atic's avatar
    EA_Atic
    Icon for DICE Team rankDICE Team
    4 years ago

    My bad. @BruhNic  Can you try to run APEX as admin and disable any anti virus or Firewall running and see if that helps. 

    /Atic 

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