Every time when i want to play apex im getting this error "apex crashed in an unknown dll or exe". Please help ☹️
my apex_crash.txt file:
crash:
{
!!!unknown-module!!!: 0000000000000000
EXCEPTION_ACCESS_VIOLATION(execute): 0000000000000000
}
cpu: "Intel(R) Core(TM) i7-7700HQ CPU @ 2.80GHz"
ram: 8 // GB
callstack:
{
KERNELBASE: 00000000000FF67A
ntdll: 00000000000A4AF2
ntdll: 000000000008C6D6
ntdll: 00000000000A11FF
ntdll: 000000000006A289
ntdll: 000000000009FE6E
}
registers:
{
rax = 0
rbx = 0x0000000CF967EF00
rcx = 0x00007FFB995C2B08
rdx = 0x0000000CF967F4C8
rsp = 0x0000000CF967EED8
rbp = 0x00007FFB1A8EE890
rsi = 0x0000000CF967F4C8
rdi = 0x00007FFB995C2B08
r8 = 7
r9 = 0
r10 = 0x0000014AA9C4A790
r11 = 0x0000000CF967EEC0
r12 = 0
r13 = 0x00007FFB995C24D8
r14 = 0x00007FFB1A8EE7A0
r15 = 0x00007FFB1A8EE7A0
rip = 0
xmm0 = [ [0, 0, 2.1019477e-44, 0], [0, 0, 15, 0] ]
xmm1 = [ [7.7071416e-44, 0, 8.8281803e-44, 0], [55, 0, 63, 0] ]
xmm2 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm3 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm4 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm5 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm6 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm7 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm8 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm9 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm10 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm11 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm12 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm13 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm14 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
}
build_id: 1570643705
modules:
{
R5Apex: [00007FF71CAA0000, 00007FF746F1F000]
ntdll: [00007FFB9F2C0000, 00007FFB9F4B0000]
KERNEL32: [00007FFB9DA80000, 00007FFB9DB32000]
KERNELBASE: [00007FFB9C320000, 00007FFB9C5C3000]
Activation64: [00007FFB1A920000, 00007FFB1AC21000]
GDI32: [00007FFB9DB40000, 00007FFB9DB66000]
win32u: [00007FFB9D1D0000, 00007FFB9D1F1000]
gdi32full: [00007FFB9CFD0000, 00007FFB9D164000]
msvcp_win: [00007FFB9D200000, 00007FFB9D29E000]
ucrtbase: [00007FFB9CED0000, 00007FFB9CFCA000]
USER32: [00007FFB9EEB0000, 00007FFB9F044000]
CRYPT32: [00007FFB9C5D0000, 00007FFB9C719000]
MSASN1: [00007FFB9C230000, 00007FFB9C242000]
SHLWAPI: [00007FFB9DFC0000, 00007FFB9E012000]
msvcrt: [00007FFB9DB70000, 00007FFB9DC0E000]
combase: [00007FFB9D740000, 00007FFB9DA76000]
RPCRT4: [00007FFB9F160000, 00007FFB9F280000]
bcryptPrimitives: [00007FFB9D2A0000, 00007FFB9D320000]
WINTRUST: [00007FFB9D170000, 00007FFB9D1CC000]
ole32: [00007FFB9D5E0000, 00007FFB9D736000]
gdiplus: [00007FFB7EEE0000, 00007FFB7F083000]
MSVCP140: [00007FFB8A8E0000, 00007FFB8A987000]
VCRUNTIME140: [00007FFB8A990000, 00007FFB8A9A6000]
advapi32: [00007FFB9E020000, 00007FFB9E0C3000]
sechost: [00007FFB9D3F0000, 00007FFB9D487000]
OLEAUT32: [00007FFB9E280000, 00007FFB9E344000]
SHELL32: [00007FFB9E7C0000, 00007FFB9EEA5000]
cfgmgr32: [00007FFB9D320000, 00007FFB9D36A000]
shcore: [00007FFB9D530000, 00007FFB9D5D9000]
windows.storage: [00007FFB9C750000, 00007FFB9CECF000]
profapi: [00007FFB9C210000, 00007FFB9C22F000]
powrprof: [00007FFB9C1C0000, 00007FFB9C20A000]
UMPDC: [00007FFB9C190000, 00007FFB9C1A0000]
kernel.appcore: [00007FFB9C1A0000, 00007FFB9C1B1000]
cryptsp: [00007FFB9C250000, 00007FFB9C267000]
WINHTTP: [00007FFB92650000, 00007FFB92740000]
IMM32: [00007FFB9D490000, 00007FFB9D4BE000]
ntmarta: [00007FFB9BC70000, 00007FFB9BCA1000]
uxtheme: [00007FFB99F60000, 00007FFB99FF9000]
clbcatq: [00007FFB9F050000, 00007FFB9F0F2000]
bcrypt: [00007FFB9C720000, 00007FFB9C746000]
amsi: [00007FFB96DC0000, 00007FFB96DD5000]
USERENV: [00007FFB9C0B0000, 00007FFB9C0D5000]
MpOav: [00007FFB96D70000, 00007FFB96DB4000]
version: [00007FFB97330000, 00007FFB9733A000]
aswAMSI: [00007FFB96C10000, 00007FFB96D6F000]
MSVCP140: [00007FFB91960000, 00007FFB919F9000]
VCRUNTIME140: [00007FFB91A50000, 00007FFB91A66000]
dbghelp: [00007FFB9BCB0000, 00007FFB9BEA4000]
dbgcore: [00007FFB9B890000, 00007FFB9B8BA000]
rsaenh: [00007FFB9AEF0000, 00007FFB9AF23000]
CRYPTBASE: [00007FFB9B800000, 00007FFB9B80C000]
AavmRpch: [00007FFB8F410000, 00007FFB8F47F000]
dll_loader: [00007FFB90930000, 00007FFB90940000]
WS2_32: [00007FFB9DF40000, 00007FFB9DFAF000]
webio: [00007FFB8D5E0000, 00007FFB8D679000]
mswsock: [00007FFB9B3A0000, 00007FFB9B407000]
IPHLPAPI: [00007FFB9B0B0000, 00007FFB9B0EA000]
WINNSI: [00007FFB948B0000, 00007FFB948BB000]
NSI: [00007FFB9DF30000, 00007FFB9DF38000]
SspiCli: [00007FFB9C080000, 00007FFB9C0AF000]
DNSAPI: [00007FFB9B100000, 00007FFB9B1CA000]
rasadhlp: [00007FFB92640000, 00007FFB9264A000]
fwpuclnt: [00007FFB94670000, 00007FFB946E7000]
schannel: [00007FFB9AE20000, 00007FFB9AEA8000]
mskeyprotect: [00007FFB7C320000, 00007FFB7C335000]
ncrypt: [00007FFB9B9B0000, 00007FFB9B9D6000]
NTASN1: [00007FFB9B970000, 00007FFB9B9AB000]
ncryptsslp: [00007FFB6DD00000, 00007FFB6DD25000]
DPAPI: [00007FFB9AF30000, 00007FFB9AF3A000]
imagehlp: [00007FFB9DDD0000, 00007FFB9DDED000]
gpapi: [00007FFB9A740000, 00007FFB9A762000]
cryptnet: [00007FFB97300000, 00007FFB9732F000]
AVIFIL32: [00007FFB867E0000, 00007FFB86800000]
MSACM32: [00007FFB8A6D0000, 00007FFB8A6EC000]
WINMM: [00007FFB93E30000, 00007FFB93E54000]
WINMMBASE: [00007FFB93BF0000, 00007FFB93C1D000]
MSVFW32: [00007FFB866D0000, 00007FFB866F9000]
COMCTL32: [00007FFB968B0000, 00007FFB96959000]
d3d11: [00007FFB993E0000, 00007FFB9963B000]
dxgi: [00007FFB1A660000, 00007FFB1A919000]
WININET: [00007FFB90E90000, 00007FFB91366000]
D3DCOMPILER_43: [00007FFB1A3F0000, 00007FFB1A65F000]
mileswin64: [00007FFB31C90000, 00007FFB31D40000]
AVRT: [00007FFB96510000, 00007FFB9651A000]
binkawin64: [00007FFB86600000, 00007FFB86636000]
WLDAP32: [0000014AAA090000, 0000014AAA0F8000]
Normaliz: [00007FFB9DC10000, 00007FFB9DC18000]
bink2w64: [00007FFB4B5A0000, 00007FFB4B612000]
SETUPAPI: [00007FFB9E350000, 00007FFB9E7C0000]
HID: [00007FFB9A730000, 00007FFB9A73E000]
IGO64: [00007FFB1A180000, 00007FFB1A3EE000]
}