8 months ago
Apex Detected as Malware
Can anyone help fix my problem? My Apex always got notified by Malwarebytes, it also run a "riskware" on my PC that it's started my own microsoft edge w/o me knowing
(Removed screenshots that c...
I've done scanning the entire apex file, or even all of my disk with rootkit, but i found nothing, 0 malware anything at all
Still, do you recognize the ip that being compromised? [Edited]
About apex opening a website, it's only once
Because the website did pop up on my microsoft edge running something in the background (but got caught and stopped by malwarebytes)
But still, apex kept spammimg every hour, don't know what the apex did, but it always got compromised every hour i played
Should i even remove apex when malwarebytes doesn't detect anything inside of the folder? Cuz.. Redownloading the game again, ate so much internet quotas
Correct me if I'm wrong, I'm not an expert on these, but it said that the connection was 'outbound" It meant my pc reaching for something on the website with that IP, knowing the ip that came from might give us more information
CM note - The IP address has been removed from the post
@Cream_Nora If you had ran a full system scan to scan for everything and it came up with nothing, then you could run a file integrity check on the game's files through the EA App, and then scan the whole system again afterwards to see if the problem is still there.
"do you recognize the ip that being compromised? [Edited]"
- No I do not, and that could be your IP, so I wouldn't share any more IPs, (also don't share any other personal information on the forums as well).
For it popping up the browser, that's still weird, (and the game shouldn't even be opening up Edge). As for the game, "spamming every hour", what do you mean by this exactly?
"Should i even remove apex when malwarebytes doesn't detect anything inside of the folder? Cuz.. Redownloading the game again, ate so much internet quotas"
- It depends, I personally would try to repair the game's files first, and then run a scan. If there's still an issue, I would then reinstall the game, and check it with another scan afterwards. If there's an issue again after that, then that would be something to report to EA Support, (as it could be a security issue with the game).
Lastly for the outbound connection part, that usually means that your PC reached out and connected to something that posed a risk to the system and/or to your network. I would check your PC's firewall settings, and to make sure your router's firmware is up to date, (as well as checking the router's firewall).
Like you, I'm not an expert either. All I know is that a system shouldn't be sending data out or be receiving data randomly.
For example: When launching the game, the only outbound connection should be your connection to the game and to EA's servers, while the inbound connection should be from the game and EA's servers as well.
1. It's not my IP address, it's the ip that my pc tried to reach (got blocked by malwarebytes) idk if it's apex ip server or not
2. Every mostly 15 min to 1 hour, the malwarebytes notified me if apex is trying to create a unbound connection between me and then
3. Alright, btw.. How can i do integrity check on apex with ea? Is it the repair button? I'll try to do full malwarebytes check tonight (i did click repair and trying to scan it again)
"It's not my IP address, it's the ip that my pc tried to reach (got blocked by malwarebytes) idk if it's apex ip server or not"
- Alright, although I still wouldn't share those just in case.
"Every mostly 15 min to 1 hour, the malwarebytes notified me if apex is trying to create a unbound connection between me and then"
- As far as I know of, the game should only have an outbound connection to the game and EA's servers, nothing else.
"Alright, btw.. How can i do integrity check on apex with ea? Is it the repair button? I'll try to do full malwarebytes check tonight (i did click repair and trying to scan it again)"
- Yes, you would click on the repair button.
I have scanned everything and found nothing, i might try reinstalling it after 2nd half of the month, or i could use kaspersky free to scan everything again in trial mode, coping for a false positive
I should also try to reach malwarebytes staff to help me check if it's really riskware that could potentially bring my pc harm or not
Thanks for everything btw