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Joe4Best's avatar
Joe4Best
6 years ago
Solved

Apex Downloading Don't Stop

I installed new windows, then:

1- Opened Origin to locate game files, after verifying files done, it starts download from 10GB to 25GB in pc.

I waited it to reach 25GB, then it didn't stop & started automatically to download from 0GB to 25GB & when I waited to finish this download, it started again from 10GB to 25GB, but this time I stop the download.

2- Next day, I decided to download the game normally & when it starts downloading I will move game files into the new path.

When I made that, it took sometimes too, after verifying game files finished, it started again from 10GB to 25GB,

then back to 10GB to 25GB, then back to 10GB & this time I stop the downloading again.

3- Next day & this time I decided to uninstall Origin & delete all game files & reinstall it again.

When I did that, Apex started downloading from 0GB to 25GB, then back to 10GB to 25GB, then back to 10GB & as usual I stop the download again...

As you see I can't afford that da** operation any more, specially I have a fu** limited internet (300GB) & I spend more than 70GB & I got nothing finally 😠

Please, any one help me.

  • Joe4Best's avatar
    Joe4Best
    6 years ago
    @EA_Kent
    @xXAlphaLimaXx
    I fixed the problem,
    1- Unplugged the ram from the motherboard then put it again.
    2- Installed windows 10 again version 1909.
    3- Same partition.

9 Replies

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    6 years ago

    Hi @Joe4Best. 

    I can understand the frustration when something like this happens, especially if you've got a data cap. Let's take a look and see if we can help get this fixed here. 

    First, I'd recommend clearing out the Origin cache to see if that helps at all. If there's an issue with the Origin data that may help. For more details on how to clear the cache check out the EA Help website. 

    Let me know if that helps at all. 

    /Kent

  • xXAlphaLimaXx's avatar
    xXAlphaLimaXx
    6 years ago

    Ive got a similar issue, would it be worth cancelling, restarting the download after clearing out?

  • Joe4Best's avatar
    Joe4Best
    6 years ago

    @xXAlphaLimaXxdid you solve it?
    & what is your windows 10 version 1903 - 1909 - 20H1?
    & did you try to install the game every time in the same partition or another partition?

  • xXAlphaLimaXx's avatar
    xXAlphaLimaXx
    6 years ago

    Version 1909 and im on the same partition for now but if it fails il try a different partition.
    Will keep you updated

  • Joe4Best's avatar
    Joe4Best
    6 years ago
    @xXAlphaLimaXx Okay, can you try the following:.
    1- Clear cache & uninstall Origin hard way.
    2- Reinstall it, then choose another partition to install Apex Legends on it.
    3- Change windows 10 version to 1809.
    4- Repeat N.1-2 again.

    This is what I would try, but I can't do that now because I don't want to waste my internet quantity, there is now 100GB exist from 300GB.
    So if you can try these steps, then tell me what happened.
  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    6 years ago

    @xXAlphaLimaXx 

    Normally the progress that's already been downloaded so far would stay installed. If you do cancel and restart the download it should pick up where it left off, so you should be OK to try clearing the cache and restarting it. 

    /Kent

  • Joe4Best's avatar
    Joe4Best
    6 years ago
    @EA_Kent
    @xXAlphaLimaXx
    I fixed the problem,
    1- Unplugged the ram from the motherboard then put it again.
    2- Installed windows 10 again version 1909.
    3- Same partition.
  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    6 years ago

    @Joe4Best 

    Thanks for following up and letting me know. I'm glad that you were able to figure out a way to get this fixed, and I appreciate you sharing the steps you took. 👍

    /Kent

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