Forum Discussion

5 years ago

APEX ENGINE ERROR AUDIO

Can u help me man I cant launch my game everything has been fine then I got the update and keep getting this message I originally had English ui with Japanese audio vie tried switching the audio back to English and even tried downloading a whole new language and nothing is working ive also tried to repair the game restart pc idk what to do

( engine error (9.503) couldnt intialize sound.
please make sure you have sound playback device that is enabled and properly configured
failed in: MilesBankGetStatus
Miles output follows:
Streaming source audio\ship\general_japanese_patch_1.mstr has incorrect hash - expected ebefd1be file has eb01c3be)

12 Replies

frozenfireXblad
4 years ago
I've experienced this on recent update and able to fixed it. Try ff. if you are still experiencing this issue:
Cause: Update did not download the Japanese voice patch correctly, when the primary language is set to English.
Steps to fix:
1) Go to the properties of the Apex Legends.
2) Change the primary language to Japanese.
3) Launcher downloads the Japanese voice patch.
4) Change the primary language back to English.
5) Launch Apex Legends.
JoseThez
4 years ago
What if I deleted English by a accident?
The same English in the files.