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TheDjent1st's avatar
TheDjent1st
12 months ago
Solved

Apex freeze/crash after a few seconds after today's update

Hello,

after today's update the game freezes and crashes a few seconds after starting. A few hours before I could play without issues.

I don't even have to do anything and it freezes/crashes just sitting in start screen.

Steam version.

What I tried:

-restarted PC

-verified game files

-disable steam overlay

-removed launch options

-closed MSI Afterburner (because of Rivatuner overlay)

Main PC specs:

CPU Ryzen 7800x3d

GPU RTX 3080ti

32GB RAM

Edit:

Also tried enabling the graphics settings as mentioned in another thread from a few months ago:

"

Sun Shadow Detail - > High
Sun Shadow Coverage - > High
Spot Shadow Detail - > High
Dynamic Spot Shadows - > Enabled. 

"

And deleting Apex folder in "C:\Users\[Username]\Saved Games\Respawn".

Updated graphics driver too.

Still no difference, still crashes...

  • EA_Mako's avatar
    EA_Mako
    11 months ago

    Hey everyone,

    This should be resolved, thanks again for the patience.

    Please give it another try next time you have a chance to hop back in-game and let us know if you're still seeing an issue.

45 Replies

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  • ChellezDK's avatar
    ChellezDK
    11 months ago

    Event log.

    DistributedCOM

    ID 10016

    Service Control Manager

    ID 7040

    PC 

    • ASUS TUF Gaming B650-PLUS WIFI
    • Kingston FURY Beast RGB DDR5 4800MHz 32GB
    • AMD Ryzen 9 7900 CPU
    • Kingston SSD KC3000 2048GB M.2 PCI Express 4.0
    • Asus GeForce DUAL-RTX3060-O12G-V2

    I reinstalled everything, 

    even formatted my whole drive, and installed windows 11 insted of 10.

    i updated all drivers, from asus support, and checked for firmware. 

    Nothing works.

    Its just an endless loops of BSOD.

    DO NOT TELL ME TO DO THE sfc /scannow. 
    Becus i already did that. And nothing need to be reparied.

    Just fix it already. 
    I'm a fairly new twitch streamer, and this * is starting to * me off and makes me hate this game..

  • tonderr's avatar
    tonderr
    11 months ago
    @EA_Mako Thank you very much! I can also confirm that after the small patch deployed last, no more crashing on Steam version of Apex Legends 🙂
  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    11 months ago

    Thanks for the confirmation all!

    Since this has been resolved we'll be locking the thread here to avoid any confusion with separate issues that may occur, thanks!

  • DetonatorPao's avatar
    DetonatorPao
    11 months ago

    Just come to update the situation.

    Today, without any new Apex update, without any new Steam update, without any new Windows update.

    The game suddenly can play again.

    So, it seem have some factor we don't know about this issue that seem related from the server side.

  • EA_Mari's avatar
    EA_Mari
    Icon for Community Manager rankCommunity Manager
    11 months ago
    @DetonatorPao There was another fix on Friday, so even tho it didnt look like the game was updated, there was one 🙂 Glad to hear its fixed now anyways! 🤗

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