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Catiecat1995's avatar
Catiecat1995
2 years ago

Apex game keeps crashing on Xbox series X

My game keeps crashing on Xbox.  Hi there, I have an issue where my game keeps crashing on the Xbox series X. The steps I’ve taken to attempt to resolve this are uninstall and reinstall my game,...
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
2 years ago

Hi there, @Catiecat1995 

Thanks for contacting us about this. When the game crashes, what is happening? Is the game closing and sending you back to the Xbox dashboard or are you just disconnecting and returning to the Apex menus?

Catiecat1995's avatar
Catiecat1995
2 years ago

Thank you for responding! It's just booting me out of the game entirely to the xbox dashboard. Sometimes though it will just freeze and not crash me out of the game but majority of the time the game just crashes and sends me to the xbox dashboard.

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