Forum Discussion

5 years ago

Apex Heirloom not Received

Hey Guys, I need help with some Technical Issue. So, I bought all the 24packs of Fight Night Events(I believe I bought some deals as well partially) but I did not open it right away. I also bought ...

Brofezzor

5 years ago

@SpyrosFPS

Yeah you're solutions probably better, they should have return the coin or maybe just send me the heirloom shards to unlock it cause I have all the 24 items.

It's partly my mistake to open it so late but they also need to understand that there's technical issue or uncomplete information about the event packs.

I will try to contact EA support again tomorrow because one of the advisor I talked to doesn't come any conclusion.

Thanks @SpyrosFPS :D

Zeelmaekers

Hero+

5 years ago

Hey @Brofezzor

So you received the heirloom shards right and purchased the Gibby heirloom with it?
Or you haven't purchased the heirloom yet? the screenshot of the heirloom is a bit too small to see.

Brofezzor
5 years ago
@Zeelmaekers
Hey, so I got the heirloom shards from the anniversary completion and No I did not purchase the Gibby heirloom with it.
Cause supposedly I got the Gibby heirloom from the Fight Night Packs.
The screenshot of the heirloom just showing that I didn't purchased it.
This is so frustrating and strange.