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Sockojie's avatar
5 years ago

Apex Infinite Loading

Guys, my game is stuck on the infinite loading screen. I have reset my history, validated game files, reinstalled apex, reinstalled easy anticheat, and even tried to play it on my alt. In both accounts im able to open up to the server select screen, but it still gets stuck at the black screen after it. I recently bought Champions Edition ;-;

10 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    5 years ago

    Hi there, @Sockojie.

    Thanks for reaching out to us about this. I've got a few suggestions for you.

    First, if you're using an Nvidia graphics card, update the drivers using the express method and then launch the game through the GeForce Experience.

    If that doesn't help, try following the instructions here to update your CPU drivers.

    Finally, if that still doesn't work for you, try the suggestion in this thread.

    Let me know what happens. Thanks again!

  • I use a laptop, Acer Nitro 5. I have hooked it up to my 27 inch monitor, and updated my geforce drivers. It still isnt working

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @Sockojie 

    Just to be clear, when you updated the GeForce drivers, you did it with the express method and launched the game through the GeForce Experience as well as followed every step of the instructions in the other 2 possible resolutions?

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    5 years ago

    Hello, @nicoplayer.

    Have you tried all the suggestions in my first post in this thread?

  • I've tried anything, the only way I can enter in the game is waiting like two minutes in the main menu and then enter in the lobby.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @nicoplayer 

    If you've tried everything that has been suggested, you'll just have to wait until a fix for this is released. It's currently being investigated.

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