Forum Discussion

Seasoned Newcomer

1 month ago

Apex is crashing after clicking continue

My apex keeps closing itself after I click continue. The load icon will do one cycle, then my mouse disappears, and the game closes. I've only gotten one crash report, but it did not give me an error...

crashing

Htgzthtth

New Novice

1 month ago

Hey Salmon

I am not the OP, but I have the same problem. I load into the lobby from the login screen, and the game freezes indefinitely. It does not crash it just stays frozen forever.

I noticed that almost everyone experiencing this issue is using an AMD graphics card. I am currently on driver version 25.10.2, but the driver version does not seem to matter. I tested the newest AMD drivers and even ones from 2020, and the issue still happens.

The freezing started right after the recent anti-cheat patch.

EA_Salmon

Community Manager

23 days ago

Hi, Htgzthtth,

Due to some personal reasons, there was a recent leave of absence, so replies were delayed. Has this issue improved at all after the recent update? Also, have the steps shared earlier been tried?

Thanks for the reply.