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Stygimoloch12's avatar
4 years ago
Solved

APEX IS SENDING the Reset Your Password email message to the wrong email please

So I tried to log into Apex Legends a few days ago and I was stopped at the menu with a message prompt to Reset my Password but then I see that EA is sending the Reset Your Password Email to an Emsil...
  • EA_Mako's avatar
    4 years ago

    Hey @Stygimoloch12,

    Sorry to hear you've been having some trouble with this!

    If you no longer have access to the email address that's currently linked to the account, you'll need to reach out to an advisor to get that updated.

    They'll need to verify some account information before any changes can be made so I'm afraid this is not something we're able to do on the forums directly. 

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