Forum Discussion

RigularV's avatar
RigularV
5 years ago

Apex keeps disconnecting me out.

Hello, I hop everyone is doing well to day. So I'm having a problem with the Apex it Keeps kicking me out from every game that I join to, My network is fine my ping is fine, every other game works fi...
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
5 years ago

@RigularV 

Thanks for trying. Next, let's see if alternate DNS settings will help. Try following the instructions here. Let me know how it goes.

RigularV's avatar
RigularV
5 years ago
@EA_Aljo
Nothing, stills the same, now the game disconnected me out of the game after an epic play kill leader with 11kills in the last round vs the last person.
  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @RigularV 

    Thanks again. Can you run a UO Trace and screenshot the results? Instructions are here.

    • ItzN0tU's avatar
      ItzN0tU
      5 years ago

      can you solve the problem without these useless steps? i have the same problem, and i went trough the same [profanity removed] over and over again... my dns is good my ping is fine, but the game kick me out every time , and send me a code wheel and leaf messages... sometimes abandoned penalty because all of this.
      the game was fine before the helptitanfall.com attack... 

      Edit: Removed profanity. Obscuring swear words is against the forum rules. Please keep this in mind going forward. -CM

      • EA_Aljo's avatar
        EA_Aljo
        Icon for Community Manager rankCommunity Manager
        5 years ago

        @ItzN0tU 

        In order to rule out any issues with your connection, we'll need to go through some troubleshooting. Let me know if you'd like to do that.

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