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N44BJE058's avatar
N44BJE058
New Rookie
6 years ago

Apex Legends - black screen crash - PC restarts.

Hello,

I've been playing Apex a lot on playstation but recently stepped over from playstation to pc.

Since i play on PC all i have is really apex legends crashes.

Could be either a Apex legends crash where i get a "engine error"

Or my whole system crashes.First the game is frozen, then 2 black monitors and then my PC restarts.

I have tried so many things and i cant get the fix. I'm getting sick of it to be honest because all the time you think is: When will it crash again?

It could be good for a day, but the next 5 minutes i could get 2 crashs.

I hope you guys can help me and solve the issue permanently.

Btw, i have no problems with playing other games, only in Apex Legends.

Under here is my Dxdiag.

 

19 Replies

  • fliccadw's avatar
    fliccadw
    6 years ago
    @N44BJE058 Unfortunaly he has nvidia, but he only experienced this bug twice. Me on the other hand, 2 many times.

    It might be Radeon..
  • N44BJE058's avatar
    N44BJE058
    New Rookie
    6 years ago
    @fliccadw Well i'm getting that feeling to be honest. My mate has a 5700 and has the same issue.

    But then i need an explenation. Why does this happen in Apex legends only.. and not in other heavier games?

    Anyway i get 2 type of crashes.

    1: apex crashes with an error.
    2: whole pc crashes, freezes and restarts itself.

    How about you?
  • fliccadw's avatar
    fliccadw
    6 years ago
    @N44BJE058 yes a explanation would be in order...

    I only have the type 2 error that you explain! Computer freezes totally, but I still hear sound (teamspeak and game) and then I have to force reboot the computer using the button.

    ... This is crazy when playing high ranked games - pred will be hard with this *..
  • N44BJE058's avatar
    N44BJE058
    New Rookie
    6 years ago
    @fliccadw What is this forum even for if no one of EA is helping? EA is a f#king joke like c'mon??!?!?! All they care about is money.



    Fifa is a bad game, they don't listen.

    Apex is doing the same things right now..

  • N44BJE058's avatar
    N44BJE058
    New Rookie
    6 years ago
    @fliccadw It looks like i fixed the issue but i'm still wondering why this * company still havent replied. What is this * forum for them? They just eating out of their nose at the HQ
  • Hi, can you please share what fixed this issue?

    my buddy is having the same behavior and am trying to help him out, thanks!

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    5 years ago
    @MrProkaku Hello! there was an update that went out yesterday, this should address crashing and additional issues reported. Can you download and test?
  • Marushuu's avatar
    Marushuu
    5 years ago

    How'd you do it? It started happening on me around Season 9 which is annoying.

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