Forum Discussion

6 years ago

Apex Legends - constant lagging

Hi, I'm experiencing lagging in every single game of Apex Legends that I play. It doesn’t matter what time of day, although it appears to be even worse in the evening. It even lags when I’m not even...

CallyAGP

6 years ago

Xbox is connected to the hub.. I even brought a lead so the controller didn’t have to be wireless.

I tested a theory today. I played a non EA game, no lag. The moment I switched to an EA game, the lag begins which suggests to me that it’s the EA server?

EA_Aljo

Community Manager

6 years ago

@CallyAGP

That's good your Xbox is on a wired connection. We can rule out issues with wireless. Do you have a PC by chance? If so let’s find out how your connection is reaching our servers. Can you run a UO Trace and screenshot me the results? Instructions are here.

CallyAGP
6 years ago
Please see attached the results...
- EA_Aljo
  Community Manager
  6 years ago
  @CallyAGP
  
  Did you run this on the same wired connection you play on?
  - CallyAGP
    6 years ago
    My laptop is wireless.. I cannot connect it to the hub as it doesn’t have a port to do so.