Forum Discussion

5 years ago

Apex Legends - constant lagging

Hi, I'm experiencing lagging in every single game of Apex Legends that I play. It doesn’t matter what time of day, although it appears to be even worse in the evening. It even lags when I’m not even...

EA_Aljo

Community Manager

5 years ago

@CallyAGP

Did you run this on the same wired connection you play on?

CallyAGP

5 years ago

My laptop is wireless.. I cannot connect it to the hub as it doesn’t have a port to do so.

EA_Aljo
Community Manager
5 years ago
@CallyAGP

Those results won't be valid then. Since you play wired, you need to run the test wired since there's a big difference between the 2 connections. You might benefit from using alternate DNS servers. From the Xbox One home screen, go to Settings > Network > Advanced settings > DNS settings > Manual. (If Settings doesn't appear on the home screen, select My Games & Apps, then Settings). From there, enter the Primary DNS as "208.67.222.222" and the Secondary DNS as "208.67.220.220". If that doesn't help, try using the google DNS servers which are: primary alt number 8.8.8.8 - secondary alt number 8.8.4.4. Let me know if this makes a difference or not.
- CallyAGP
  5 years ago
  It improved but only slightly in some areas, for example the homepage and when my character drops from the drop ship but the game itself, still lags.
  I honestly think the fault lies with the EA server and it’s something that EA themselves need to resolve by the looks of it and judging by everyone’s comments as I have no problem playing non EA games, no lag at all with them.
  - EA_Aljo
    Community Manager
    5 years ago
    @CallyAGP
    
    I'm glad there's some improvement at least. Have you tried opening the ports for Apex? They are listed here. You can do some internet searching to get some help with opening ports. Let me know if that makes a difference or not. Thanks!
- xStranGr
  4 years ago
  No. Your servers are really that bad.