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xXoO_scream_OoX's avatar
xXoO_scream_OoX
4 years ago
Solved

apex legends account banned for no reason

I don't understand what all these problems are with apex legends game At first I had a problem connecting with the game servers(ERROR CODE :LEAF) (ERROR CODE :NET) and I solved it using VPN And the...
  • EA_Lanna's avatar
    EA_Lanna
    4 years ago

    Hi @xX🤭_scream_OoXx, 

    I'm afraid we wouldn't be able to help you out with that on Answers HQ, bans and suspensions are not cases we are able to support. We do have a dedicated TOS team that handles Sanctions and Bans on accounts. You will need to reach out to them if you have anything ban-related you'd need assistance with. They'll take a look at whatever you send their way and get back to you through email. 

    - EA_Lanna

EA_Lanna's avatar
EA_Lanna
Icon for Community Manager rankCommunity Manager
4 years ago

Hi @xX🤭_scream_OoXx, 

I'm afraid we wouldn't be able to help you out with that on Answers HQ, bans and suspensions are not cases we are able to support. We do have a dedicated TOS team that handles Sanctions and Bans on accounts. You will need to reach out to them if you have anything ban-related you'd need assistance with. They'll take a look at whatever you send their way and get back to you through email. 

- EA_Lanna

xXoO_scream_OoX's avatar
xXoO_scream_OoX
4 years ago

hi @EA_Lanna 

I was also banned today after deleting the game, re-downloading it and creating a new account
I played one game
When entering the second match, I was banned
I want to understand the cause of this problem
please help


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