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TechSupport's avatar
2 years ago

Apex Legends Closing by itself or rebooting pc with kernel 41 power error

PC Specs:
CPU: Intel i7-11700K

GPU: Nvidia RTX 3070 Ti

RAM: 32gb DDR4 3200 MHz

Motherboard: Gigabyte B560M DS3H V2

I've been able to play apex for almost 3 years now on this build without any problems until last week. Since last week Apex has been constantly crashing or rebooting my pc basically every other game. It happens anytime, regardless of where I am or what is on my screen. There doesn't seem to be anything that connects the crashes. Sometimes I get the apex crashed due to badly formed commands, sometimes it just closes, and sometimes my pc reboots with windows event viewer showing a kernel 41 power error. My CPU and GPU are not overheating and my GPU is not overclocked. My CPU and RAM are also never at 100% while I'm playing. I've done many of the recommended actions found on other threads and forums including:
Stress-testing my PSU
Reinstalling the game and verifying game files

Reseating my RAM sticks

Testing my RAM using MemTest

I updated my graphics drivers to the latest version an hour prior to writing this post

None of my other games are experiencing this problem(League of Legends, R6, Elden Ring, OW2). I'm only crashing when I play Apex Legends. 
If anyone could help me with this issue I would greatly appreciate it. 

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