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mesantoj's avatar
mesantoj
6 years ago

apex legends crash / pc shutdown / black screen

Hi everybody and thanks for your attention I had all of them. i tried a clean boot, i rolled back my nvidia drivers to 442.50 version, i did a clean reinstall... After all of these attempts, no...
mesantoj's avatar
mesantoj
6 years ago

hey @EA_Kent 

temperature seems fine, around 40°

i'm suspecting about voltage. Today the PC shut down while i was playing and the UPS started to bip as for an overvoltage.

how can i fix this? of course the voltage set up is blocked on afterburner and I'm afraid about frying evertyhing if I modify the BIOS.

Maybe getting another UPS?

EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
6 years ago

@mesantoj 

I'm hesitant to recommend replacing hardware because I know that can be a hassle. It might be a good idea to try reaching out to the manufacturer of your power supply to see if they can offer any insight on what might be causing this. They may also have some advice on how to fix the issue as well. 

/Kent

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