Forum Discussion

7 years ago

Apex Legends Crash no error - PC (apex_crash.txt)

So I just received a new crash from apex legends since reinstalling today, thank God that it had a apex_crash.txt Now can someone help me understand this poorly optimized crash fest of a game? Chee...

apex_crash.txt2 KB

OrioStorm

EA Staff (Retired)

7 years ago

Hi, I'm an engineer at Respawn. Thank you for posting this log!

This particular crash is in MSVCRT, which is MicroSoft's Visual C++ RunTime dll. Microsoft's DLL crashed when Apex was trying to exit normally. This crash happened inside sapi_onecore, which is part of Microsoft's Speech API.

Unfortunately, there's not much we can do about this crash in 3rd party software.

It looks like it only happened when you were already exiting, so I hope that it doesn't negatively impact your experience enjoying Apex.

Ltzz95

7 years ago

crash:
{
R5Apex: 00000000002F2DCA
EXCEPTION_BREAKPOINT: 80000003
}
cpu: "Intel(R) Core(TM) i7-8086K CPU @ 4.00GHz"
ram: 32 // GB
callstack:
{
KERNELBASE: 000000000008667C
ntdll: 00000000000A810B
ntdll: 000000000008FD56
ntdll: 00000000000A46AF
ntdll: 0000000000004BEF
ntdll: 00000000000A341E
R5Apex: 00000000002F2DCA
R5Apex: 00000000004C0B56
R5Apex: 00000000004C0F47
R5Apex: 00000000004BF767
R5Apex: 00000000004C1502
KERNEL32: 0000000000017974
ntdll: 000000000006A271
}
registers:
{
rax = 1
rbx = 0x000000EE2DDBC0C0
rcx = 0
rdx = 4
rsp = 0x000000EE2D80FA00
rbp = 1693 // 0x0000069D
rsi = 0x0000020FD051B3E0
rdi = 1686 // 0x00000696
r8 = 0
r9 = 101790 // 0x00018D9E
r10 = 447828 // 0x0006D554
r11 = 447828 // 0x0006D554
r12 = 448215 // 0x0006D6D7
r13 = 448215 // 0x0006D6D7
r14 = 1
r15 = 0x0000020EE33D6F50
rip = 0x00007FF757372DCA
xmm0 = [ [5.2500019e+08, 0, 0, 0], [0x4DFA56F0, 0x00000000, 0x00000000, 0x00000000] ]
xmm1 = [ [2.5e+09, 0, 0, 0], [0x4F1502F9, 0x00000000, 0x00000000, 0x00000000] ]
xmm2 = [ [5.7358084, 0, 0, 0], [0x40B78BBE, 0x00000000, 0x00000000, 0x00000000] ]
xmm3 = [ [3.0113004e+09, 0, 0, 0], [0x4F337CCC, 0x00000000, 0x00000000, 0x00000000] ]
xmm4 = [ [13699779, 0, 0, 0], [0x4B510AC3, 0x00000000, 0x00000000, 0x00000000] ]
xmm5 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm6 = [ [13699779, 0, 0, 0], [0x4B510AC3, 0x00000000, 0x00000000, 0x00000000] ]
xmm7 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
xmm8 = [ [987241.13, 8160165.5, 3.4028235e+38, 3.4028235e+38], [0x49710692, 0x4AF9074B, 0x7F7FFFFF, 0x7F7FFFFF] ]
xmm9 = [ [3.4028235e+38, 3.4028235e+38, 3.4028235e+38, 3.4028235e+38], [0x7F7FFFFF, 0x7F7FFFFF, 0x7F7FFFFF, 0x7F7FFFFF] ]
xmm10 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm11 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
xmm12 = [ [0.60000002, 0, 0, 0], [0x3F19999A, 0x00000000, 0x00000000, 0x00000000] ]
xmm13 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
xmm14 = [ [13.8, 0, 0, 0], [0x415CCCCD, 0x00000000, 0x00000000, 0x00000000] ]
xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
}
build_id: 1554860081