Apex Legends PC – Cannot Connect to EA Servers / EAC Trust Token Issue

Platform: PC (Steam) Issue: I am unable to connect to EA servers in Apex Legends on PC. Easy Anti-Cheat (EAC) fails to authenticate, preventing the game from launching properly. This issue occurs across multiple PCs and Windows user accounts, so it is not a local PC problem. Steps already taken: Reinstalled Apex Legends via Steam and EA App. Repaired Easy Anti-Cheat using the EAC setup tool. Tested on multiple Windows accounts. Tested on a second PC. Cleared EA App cache. Disabled Steam Input and unplugged controller. Reset networking using netsh int ip reset, netsh winsock reset, ipconfig /flushdns. Disabled IPv6. Synchronized Windows time. Checked Windows services: Cryptographic Services, Windows Event Log, Windows Defender Firewall, Base Filtering Engine, Security Accounts Manager — all running and automatic. Verified drivers; nothing relevant loaded. Turned off TPM and BitLocker. Ran SFC and DISM scans — no integrity issues. Attempted clean boot and multiple network configurations. Observations: Issue occurs on multiple PCs using the same EA account. Controllers previously worked fine; sudden failure points to a corrupted EAC/EOS trust token. All local troubleshooting does not resolve the problem. EA support confirmed that a manual reset of EAC/EOS trust tokens is required but cannot be performed without a formal escalation. Request: I am posting here to request that the Anti-Cheat/EOS internal team review my account and perform a manual reset of the Easy Anti-Cheat/Epic Online Services trust token. This issue cannot be resolved by client-side troubleshooting. Attachments: Screenshot of EAC/EA server connection failure. Logs if requested. Summary: This is an account-specific EAC/EOS trust token failure. All client-side troubleshooting has been completed, and the issue persists. Only a manual internal reset by EA’s Anti-Cheat/Trust Engineering team can resolve this.