Apex Legends crash
Apex legends would crash every time with error 0xc0000001d at 0x4012ab15
Forum Discussion
Chiming in with the same error.
Product: Apex Legends
Platform: PC
Please specify your platform model: PC
AMD or Nvidia Model Number: RTX 2080
Enter RAM memory size in GB: 32GB system, 8GB video
What is your gamertag/PSN ID/EA Account name? raithian25
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. N/A
Which Legend were you playing (if applicable)? Lifeline
Which Legends were your squad mates using (if applicable)?N/A
Where did the issue occur? In training
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Moments after picking up the Dummy's banner as part of the tutorial
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Crouching and sprinting in the tutorial area
Did your squad mates also experience the issue? N/A
How many matches had you played in a row before the issue occurred? None, first time playing
When did this happen? (dd.mm.yy hh:mm) 4.2.2019 20:12 EST
How often does the bug occur? 50%, was able to complete training the second try
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? Game crashes to this error: Engine Error - 0x887A0006 - DXGI_ERROR_DEVICE_HUNG The application's device failed due to badly formed commands sent by the application. This is an design-time issue that should be investigated and fixed.
What should be happening instead? No crash to error
Steps: How can we find the bug ourselves? Crouching and sprinting in the tutorial area
Game crashes to this error: Engine Error - 0x887A0006 - DXGI_ERROR_DEVICE_HUNG The application's device failed due to badly formed commands sent by the application. This is an design-time issue that should be investigated and fixed.
EA_Blueberry
Community Manager
Community Manager@raithian25
It looks like there is a new driver for your RTX 2080 card.
https://www.nvidia.com/Download/driverResults.aspx/142225/en-us
- I updated to the latest driver prior to the error but haven't restarted my PC yet. I'll return if I experience the error again after my PC has been restarted.
- I am receiving same error, have updated driver.
ditto here, same error. Im on an RTX-2060, latest driver
418.81?
same i am update but i am think this is what make the problem...- Me too!
Also having the same issue here, using 2080ti. Latest drivers been updated to 4.18.81v. Restarted pc and did not help. Crashing in mid or late game. Was trying different graphics settings- low, mid, high and it did not solved issue.
the way i fixed my issue was to reinstall it to a different hard drive, roll back drivers to 417.71 and then restart the comp (you might need to verify files on game as well)
after that i was able to play normally. would have to reinstall back on my SSD to see if it works normally still.
hopefully it helps others- This seems more like it randomly didn't install falsely this time than the HDD actually being a solution.
Also, what if you just don't have the extra space on another drive? :/ This still requires a patch or something.
The new drivers from Nvidia do fix this issue. I gave the latest drivers clean installed and I still get the same crash. Please fix.
Hi, having the same error over and over again..happens every second game now.
RTX 2080 TI with the latest driver (418.81)
Hotfix please..
- Yup. Every second game...
Same problem. MSI RTX 2080 8gb with latest driver.
BTW yesterday everything worked stably and without errors, but today there is crush every 5-10 min.
- I spent the majority of my day off yesterday trying to play this game for more than 2 minutes. I have a 1080 with a 7700k. Just want you guys to know, i think it has something to do with Windows "full screen optimizations". Turning that off in the exe makes it so it wont launch the game. HOWEVER:
THE FIX
I've found a fix. Use windowed mode. WIndowed, or windowed borderless, both let me play the game into the wee hours of the morning, and i pulled off my first win! I'm about to check and see if i can play again now, and will update back.
I got the device hung crash but i have the latet driver version pls help
This is not a driver issue.
- i got rtx 2060 and downloaded the newest driver and it still crashes
still crashing with same error after driver update for 2080 - happens to me 30% of my games at random points.
Hey guys
I found a fixed for Nvidia people. Please roll back to the driver 417.71 (DO NOT DOWNLOAD THE DRIVER 418.81, BECAUSE ITS CRASHING THE GAME)
This driver will work and it won't crash the Apex legend game anymore. Do not download the latest Nvidia driver. Just download 417.71 driver and you're game will be fixed.
Happy gaming everyone! take care
Crashing persists.. Still no fix.. This thread should not be marked as "Solved"..
