Apex Legends crash
Apex legends would crash every time with error 0xc0000001d at 0x4012ab15
Forum Discussion
My name is Manuel Guzman and I am part of the NVIDIA Customer Care team. Unfortunately I was not able to reproduce this issue on my home system (GeForce RTX 2080). FWIW, I was running the game with max graphics settings. I will need more information so that I can file a bug and ask our software team look into this. Users seeing DXGI_ERROR_DEVICE_HUNG error while playing Apex Legends, please answer the following:
1) How long does it take for error to appear ( how many rounds of gameplay)?
2) Can you email me screenshots of your in game graphics settings used?
3) Either fill out the driverfeedback form below or send me the MSINFO32 file from your PC as described in the following FAQ:
NVIDIA Display Driver Feedback Form:
http://surveys.nvidia.com/index.jsp?pi=6e7ea6bb4a02641fa8f07694a40f8ac6
Microsoft System Information FAQ:
https://nvidia.custhelp.com/app/answers/detail/a_id/2507/
4) What monitor(s) are you running and what resolution are you playing the game at?
Please send me the information above to [edit: email address removed]. Thank you.
EDIT: Unfortunately the forums here deletes the email address. If you Tweet/DM me I can provide you with the email address or you can fill out the driver feedback and I will get back to you.
Also for more advanced users, if you have minidump or full kernel dump files that you can share, that would be very helpful as well.
Regards,
Manuel Guzman
driverfeedback_at_nvidia.com
Getting the same error - the first time it happened when pressing too many keys at once and I was able to replicate by doing the same.
The 3rd time it happened I wasn't pressing any more than 3 keys at once. I then went through a period of expierencing this every game for 4 in a row.
Switch to controller and was able to play 5 games without crashing and then it happened on the 6th.
2080 Ti, i7-8700k, 16gb RAM, default graphics settings, full screen mode, running AW3418DW monitor and a second dual screen that just has Discord open.
The 3rd time it happened I wasn't pressing any more than 3 keys at once. I then went through a period of expierencing this every game for 4 in a row.
Switch to controller and was able to play 5 games without crashing and then it happened on the 6th.
2080 Ti, i7-8700k, 16gb RAM, default graphics settings, full screen mode, running AW3418DW monitor and a second dual screen that just has Discord open.
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